LOBSTER 
CLIMBING

This Privacy Policy outlines how Lobster Climbing Inc. ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, interact with our products and services, and make purchases.

We retain the right to modify this Privacy Policy at any time and for any reason. Changes to the Privacy Policy will be communicated by updating the "Last Updated" date at the top of this page. Any amendments will take immediate effect upon the updated Privacy Policy being posted on the Site, and you waive the right to receive explicit notice of such changes.

It is advisable to regularly review our Privacy Policy to stay informed about any updates. By continuing to use the Site after the revised Privacy Policy is posted, you are considered to have been informed of, bound by, and accepting the modifications to the Privacy Policy.

Top of Form

1. Information We Collect

We collect two types of information from users: personal information and non-personal information.

1.1 Personal Information

Personal information is any information that can be used to identify you as an individual. When you use our website or purchase our products, we may collect the following categories of personal information:

Contact details:

• Your name

• Your email address

• Your phone number

Billing information:

• Your credit card details

• Your billing address

Shipping information:

• Your shipping address

User account information:

• If you create an account with us, we may collect your account credentials and other information, such as your date of birth and gender.

• Your order history

1.2 Non-Personal Information

Non-personal information is any information that cannot be used to identify you as an individual. We may collect the following categories of non-personal information:

Device information:

• Your IP address

• Your browser type

• Your device type

Usage data:

• The pages you visit on our website

• The time you spend on our website

• The links you click on our website

• Your search queries

• Your location data

2. How We Use Your Information

We use your personal information to:

• Process your orders and provide you with the products and services you have requested.

• Create and manage your account.

• Communicate with you about your orders, account, and other matters related to our products and services.

• Send you marketing communications, if you have consented to receive them.

• Improve our website and products and services.

• Detect and prevent fraud.

• Comply with applicable laws and regulations.

We use your non-personal information to:

• Analyze website usage and improve our website.

• Provide you with a more personalized experience on our website.

• For research and development purposes.

3. How We Share Your Information

We may share your personal information with the following third parties:

• Service providers who help us operate our website and provide our products and services, such as payment processors, shipping companies, and marketing agencies.

• Business partners who offer products and services that we think may be of interest to you, if you have consented to receive marketing communications from us.

• Law enforcement agencies, government officials, or other third parties if we are required to do so by law or if we believe that it is necessary to protect our rights or property or the rights or property of others.

We may share your non-personal information with third parties for research and development purposes.

4. Your Choices

You have the following choices regarding your personal information:

• You can opt out of receiving marketing communications from us by clicking on the "unsubscribe" link in any marketing communication we send you.

• You can request to access, correct, or delete your personal information by contacting us at [email protected]

• You can withdraw your consent to our processing of your personal information at any time.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Using encryption to protect your personal information when it is transmitted over the internet.

• Storing your personal information on secure servers.

• Limiting access to your personal information to authorized personnel.

6. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted service providers who assist us in:

• Operating our website.

• Conducting our business.

• Servicing you.

7. Cookies

Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.

8. Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this Privacy Policy periodically for updates.

10. Data Retention

We may maintain your Personal Data throughout the duration of your use of the Service or the existence of your account with us, or as long as needed to achieve the objectives outlined in this Privacy Policy. Even after deactivating your account or discontinuing the use of the Service, we may retain your Personal Data if we reasonably deem such retention necessary to fulfill our legal obligations, settle disputes, prevent fraud and abuse, enforce our Terms and other agreements, and/or safeguard our legitimate interests. Your Personal Data will be deleted once it is no longer required for these purposes.

11. Security of Your Information

Our administrative, technical, and physical security measures are in place to protect your personal information. Despite implementing reasonable precautions to secure the personal information you share with us, it's important to acknowledge that no security system is flawless or impervious, and there is no guarantee that data transfers are completely immune to interception or other forms of misuse. Any information disclosed online is susceptible to interception and exploitation by unauthorized parties. Consequently, we cannot assure the absolute confidentiality of any personally identifiable information you disclose.

12. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at lobsterclimbing@email.com.